Privacy Policy

1 Privacy Policy

The use of this website is subject to this Privacy Policy, and the User must reread the respective terms in each new use in order to verify whether he agrees with it.
Costa Vicentina Adventures (CVADVENTURES, LDA.)  is committed to protect your personal information and privacy. The requested personal data is solely intended for internal processing, being essential for your registration in our Tours/Trips.
Being registered in a Tour/Trip, the customer gives Costa Vicentina Adventures (CVADVENTURES, LDA.) consent that all information regarding personal data will be transmitted to the local governmental authorities for the purpose of border control and also to local partners (when needed), in order to be able to execute the Tours/Trips program.
With the exception of the case mentioned above, Costa Vicentina Adventures (CVADVENTURES, LDA.) WILL NOT give your personal data to third parties.
The data collected through registration on the website, email or phone, are treated with utmost confidentiality and are used purely for customer management and services as well as marketing actions by Costa Vicentina Adventures (CVADVENTURES, LDA.). This includes informing you of our website’s functionality or company changes, in order to provide you with the best service available, giving updates regarding our tours and trips that can be adapted to your needs and interests.

2 Personal Data
Costa Vicentina Adventures (CVADVENTURES, LDA.)  guarantees respect for our Users’ privacy.
Costa Vicentina Adventures (CVADVENTURES, LDA.) collects your data by phone, in writing or via its website, with your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.
Some personal data is mandatory and, in case of lack or insufficiency of the needed data, Costa Vicentina Adventures (CVADVENTURES, LDA.)  will not be able to provide the product or service in question. In this case, Costa Vicentina Adventures (CVADVENTURES, LDA.) will inform Users of the mandatory nature of the needed data.
Costa Vicentina Adventures (CVADVENTURES, LDA.) collects and processes the personal data necessary for the provision of services and / or supply of products, treating in this context data such as name, telephone or mobile phone number and e-mails.
In accordance with the legislation in force regarding the protection of personal data, the data collected by Costa Vicentina Adventures (CVADVENTURES, LDA.) will be processed and stored in a computer.
The personal data you provide to us will be kept on file by Costa Vicentina Adventures (CVADVENTURES, LDA.). The company responsible for processing them, which treatment has the following purposes in mind:
a) The signing and execution of the contract for the products selected by the user;
b) Satisfying user requests;
c) Provide the user with information about Costa Vicentina Adventure’s products (CVADVENTURES LDA.), sending commercial messages by email or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as by contact telephone, unless the User has objected when collecting the data;
The user can modify his preferences regarding the sending of such commercial communications by sending an email to as well as indicating his opposition.

3 User
The User guarantees that the personal data provided is true and accurate, and undertakes to notify any changes thereof. Any loss or damage caused to this website or to the person responsible for the website or third parties resulting from incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the User.

4 Confidentiality
Costa Vicentina Adventures (CVADVENTURES, LDA.), headquartered at Vale Manhãs – Caixa postal 937, 7555-275 Cercal, the company responsible for the file, is committed to maintaining the confidentiality of the user’s personal data and ensuring the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the above address.

5 Subcontractors and Transfer of Personal Data
Personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other companies of the Costa Vicentina Adventures (CVADVENTURES, LDA.), under the legally defined terms and conditions.
Costa Vicentina Adventures (CVADVENTURES, LDA.)may also resort to subcontracting entities for all or part of the purposes indicated above, as well as for maintenance, accommodation and management of its IT systems and equipment, under the terms permitted by the legislation that regulates data processing. These entities are obliged to maintain confidentiality and ensure security regarding the data of Customers of Costa Vicentina Adventures (CVADVENTURES, LDA.) to which, for this purpose, they have access, and should not use this data for any other purposes, or for their own benefit. Nor relate them to other data they have.
In cases where the data of Users are transferred or hosted in other companies of the Costa Vicentina Adventures group (CVADVENTURES, LDA.) the levels of security and protection will not be lower than those provided by Costa Vicentina Adventures (CVADVENTURES, LDA.)

6 Communications of Personal Data
Costa Vicentina Adventures (CVADVENTURES, LDA.) undertakes not to give Users’ personal information to external entities. Costa Vicentina Adventures (CVADVENTURES, LDA.) will only share your personal data with consent or if required by law, in the following cases:
a) With partners so that they can attribute the advantages and benefits associated with the respective campaigns and promotions;
b) When required by law, to the competent judicial entities.
Any and all processing of personal data will be done in accordance with the applicable legislation.

7 Data Retention
Your personal data will be stored and preserved only for the minimum period necessary for the purposes for which it was collected or further processed.

8 Cookies
We use cookies only for Google Analytics, which allows us to have basic information about visits to our website.